// career
A clear overview of my career development, technical experience alongside daily duties
Troubleshoot in depth network issues across Multi-Customer / Multi-Vendor network infrastructure including Fortinet, Cisco CLI/Meraki, Zyxel and Draytek.
Incident Diagnostics and Assistance for B2B customers, assisting Team Members and Service Desk Engineers.
Proactive maintenance of up to date networking standards and best practice.
After completion of the CompTIA A+ exam, and helpdesk duties as a Junior, this lead me to a promotion to full technical support engineer. Time spent on Cybersecurity through emails in Mimecast, understading email/traffic flows, with consistent hardwork this lead me to following promotion to my current networking position.
Gave first-line support to customers by phone and ticket systems Very Basic Introduction into IT through high volume tickets
eSports Rocket League player for FC Barcelona under parent company and spanish organization Esportia. I spent my time alongside international teammates competing for prize tournaments under FC Barcelona. Alongside general studies in college, I found my love for computers and gaming within this role which lead me to want to break into the field of IT.
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Based in the United Kingdom with a goal of becoming a better network engineer every day